1 April 2019

  |  CBI Press Team

News

Our comments on the broadband compensation scheme

We responded to Ofcom's voluntary broadband compensation scheme that comes into effect today.  

Our comments on the broadband compensation scheme

Matthew Fell, CBI UK Chief Policy Director, said:
"Seamless  connectivity is vital for businesses as it can help flexible workers, reduce costs and close the productivity gap. 
"However, a buffering internet connection can stop workers in their tracks. By signing up to automatic compensation when services don’t work, operators are taking a proactive approach to work with the regulators and deliver for their customers
"This marks a positive step towards achieving a fair deal for consumers on the connectivity they desperately need."