30 November 2018

  |  CBI Press Team

News

Our comments on Walker Report on SME banking disputes

The CBI commented on the independent Walker Report on SME banking disputes.

Our comments on Walker Report on SME banking disputes

Matthew Fell, CBI Chief UK Policy Director, said:

“These recommendations are steps in the right direction. The issue of SME banking disputes remains a critical issue for business. If we are to continue to rebuild trust between SMEs and the banks that serve them, we need solutions that not only deal with the legacy of the past but also are capable of facing the challenges of tomorrow.

“A mechanism that can provide swift, fair and reasonable adjudications to deal with complex disputes will build on the welcome extension of the remit of the Financial Ombudsman Service. Whilst there remains much to be done, the banking industry’s response is building a platform for the future.”